OAKLAND COMPANIES
Owners
| Mission
Statement
| Quality
Policy Statement
| ISO
Certification
| Associations
The success of
Oakland Companies, formerly Oakland Insurance Agency, is based on an
unfaltering dedication to customer service. It is this
philosophy which has made us what we are today. With nearly 30
years experience in the insurance industry, we have the expertise to
fully understand all of your insurance needs.
As an
independent insurance agency, Oakland Companies offers a variety of
premier companies from which we pick and choose options to design a
program for your needs.
We will
customize a competitively priced program that meets your current
insurance requirements and with periodic evaluations we will ensure
that your constantly changing needs are always met.
We are
committed to the success of your program and are confident in our
ability to earn your loyalty!
John G.
Growney - President, CIC, LIC
John has been
licensed since 1984. He began his career in high school working
summers and after school. He has spent all of his 20+ years in
the industry on the agency side. He has performed every
organizational function from administrative tasks, to customer
service and sales/agency management. John earned his B.A.
majoring in Business in 1988 from Michigan State University. He
resides in Troy, MI with his two young children.
Barry L.
Hunt - Vice President
Barry has been
licensed since 1986. He began his career in insurance after
leaving a management position in retail. He has spent all of
his 22 years in the industry on the agency side. He has
performed customer service, sales and management. Barry earned
his B.A. majoring in Communication from the University of Michigan in
1984. Barry resides in Clarkston, MI with his wife and two children.
Our
mission is to continually exceed the expectations of Insurance Professionals
by
delivering quality service and protection, in partnership with the
best rated
Insurance
Carriers, to meet the Insurance and Bonding needs of quality customers.
|
~ Quality
Policy Statement ~
The Oakland
Companies is committed to providing each customer with superior
service for all insurance needs and to treat our customers with
respect and understanding. Our business goal is to ensure customer
satisfaction through continuous improvement of our agency's
operations. We believe that quality service is essential to the
success of our agency. To preserve the prosperity of the agency and
therefore the prosperity of our employees, customer satisfaction is
our number one business objective. To this end, we pledge
integrity, commitment and security.
We strive to
provide consistent and dependable service to our customers. Our
employees are courteous, respectful and understanding while assisting
new customers and servicing existing accounts.
We believe
that superior service requires teamwork. Each employee of the
Oakland Insurance Agency shares responsibility and supports each
other to provide the best in attention to customer detail and
customer service.
We build
strong relationships with our insurance providers in order to
effectively meet our customers' needs. We stay informed of industry
and marketplace demands to ensure that our customer's can depend upon
our agency for the right solution at the right time. |
Oakland
Companies is the first Independent Insurance Agency
in
Michigan to obtain an ISO:9001 certification.
- What
does ISO mean to us?
Corporate
Insurance
| Surety
Bonds
| Personal
Insurance
| Employee
Benefits |
